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  • #31
    Originally posted by MattVMedia View Post
    We're close. Hopefully will have some good news in a week or two regarding Rai.
    Any update on this?

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    • #32
      I just noticed it yesterday availbale to add to your account. I purchased it yesterday and I was watching it before

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      • #33
        Yup, we've added a bunch of exciting, new multicultural channels to our UChoose lineup

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        • #34
          Hi Matt, whenever possible, could you take a look at Rai Italia cannel 700? It randomly skips ahead for a fractional of a second (mainily video). Can’t really notice it unless you’re watching a soccer game where cameras are constantly going from left to right and viceversa. Doesn’t really bother watching anything else, but it’s annoying during soccer game. I remember experiencing the same with bein and everything worked fine after resetting the channel. Maybe encoder? Thanks

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          • #35
            We will take a look.

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            • #36
              Thank you Jose

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              • #37
                Originally posted by ducatisport View Post
                Hi Matt, whenever possible, could you take a look at Rai Italia cannel 700? It randomly skips ahead for a fractional of a second (mainily video). Can’t really notice it unless you’re watching a soccer game where cameras are constantly going from left to right and viceversa. Doesn’t really bother watching anything else, but it’s annoying during soccer game. I remember experiencing the same with bein and everything worked fine after resetting the channel. Maybe encoder? Thanks
                About my previous post above, the microskipping is still happening randomly. I'm watching a game right now on channel 700 and it's happening right now. Could you look at it please. Thanks

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                • #38
                  Better now ?

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                  • #39
                    Thank you Matt a little better but still happening, less than before though. I noticed the channel was reset, but does this heppen? Encoder?

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                    • #40
                      I’m not sure, we’ll have to review. I don’t think it’s encoding, maybe unstable source feed or a small amount of packet loss.

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                      • #41
                        Ok thank you, keep us posted. Thanks

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                        • #42
                          Hi,

                          Just as a follow up - there was frame rate discrepancy between source and our encoding preferences, which is likely reason for this behavior. We've made adjustments and moved channel to more stable encoder.

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                          • #43
                            Great thank you Matt. I will check during some games and hope the issue is gone! Thanks

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