Ok George, not cool.! As previously stated in another thread, I'm a new customer and up until today, I was very impressed. My services do not start until the 19th of november yet I do already have my vbox and modem ( That I bought, I own them ). My original dates for installation was to be October 28th 29th or 30th but due to my fault, it got pushed back until the 19th. I'm ok with that. BUT!!!! at the time of check out I had already paid my $7.00 for those 3 days of service. Now I get it.. $7 dollars, isn't much to be complaining about and I truly wasn't until I notice yesterday on my visa that you now also charged me a FULL MONTH and I do not even have the service yet. I was charged $84. WHAT GIVES!!! does nobody monitor the automated billing? when someone has changes the install dates in the computer from the end of October to the end of November would they not also change the billing cycle?
I want to see tho REFUNDS please, asap! I don't even have the services and your billing me ( YOU owe me $91 dollars ) when do I expect to see it? thanks.
I want to see tho REFUNDS please, asap! I don't even have the services and your billing me ( YOU owe me $91 dollars ) when do I expect to see it? thanks.
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