Hi,
I am looking into signing up for the internet and TV package that VMedia offers. I have an appropriate modem and I can buy a VBox myself. My current internet provider is ********, so there's obviously already an active Rogers cable connection coming into my house. My question is around the $64 installation charge that seems to be mandatory. Other than plugging in my modem and VBox, I'm not sure that a technician is necessary, therefore I don't know if installation charges should apply.
If these installation charges are simply "new account set-up" fees, then that is fine, but if it is indeed for installation, and I don't need assistance with my install, can it be avoided?
Thanks,
Kyle
I am looking into signing up for the internet and TV package that VMedia offers. I have an appropriate modem and I can buy a VBox myself. My current internet provider is ********, so there's obviously already an active Rogers cable connection coming into my house. My question is around the $64 installation charge that seems to be mandatory. Other than plugging in my modem and VBox, I'm not sure that a technician is necessary, therefore I don't know if installation charges should apply.
If these installation charges are simply "new account set-up" fees, then that is fine, but if it is indeed for installation, and I don't need assistance with my install, can it be avoided?
Thanks,
Kyle
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