Trying to cancel my Theme pack via website...wont allow me...

[TheShaz]

Not sure if this is some sort of cruel joke Vmedia is playing but I have been trying to cancel my sports theme pack via the website due to the price increase and it wont even allow me to select the theme pack to cancel. If i just press Submit, an error pops up saying you have not selected a theme pack.....anyone else experiencing this?

[Skyhigh]

yes I was getting an error trying to cancel the entertainment package, but I fixed it by calling in and canceling the IPTV all together

[TheShaz]

Yeah, ended up doing the same thing. Though, i have not yet received a confirmation that it's been cancelled. Did you end up getting an email confirmation? Does it still show on your vmedia account?

[Skyhigh]

Yeah, ended up doing the same thing. Though, i have not yet received a confirmation that it's been cancelled. Did you end up getting an email confirmation? Does it still show on your vmedia account?

nope, and nope