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Trying to add a theme package to my account after logging in

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  • Trying to add a theme package to my account after logging in

    Logged in and select "add theme packs" and the system is trying to get me to buy a VBOX & sign up for services again.

    It wasn't like this before.

  • #2
    Hi tvaddict,

    You should be able to skip these steps (top right corner) and proceed directly to checkout to have your theme packs added.

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    • #3


      I see what happened.

      If I start from "My Account" (https://www.vmedia.ca/account/)
      And click "Add theme packs" under TV, it takes me to where I want to go (https://www.vmedia.ca/account/tv/theme/)

      But if I clicked "Details" first under TV (https://www.vmedia.ca/account/tv/) to see my current account details, then "Add theme packs" from that view, it resets me to here: https://www.vmedia.ca/cart/default.aspx which wants me to sign up again.



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