Hi,
I cancelled my service on Sept. 27, 2013, after 10 days of service. I was activated on Sept. 17, 2013.
I have been waiting for a refund for the VBox but while waiting for that, I was invoiced for the 1st month on Oct. 1, 2013.
Now I am waiting on two refunds and I'm not receiving any updates from anyone. Nobody is responding to my tickets, emails and trying to get a hold of anyone in billing is very frustrating when your phone system hangs up on you.
Please lookup Account # 399000278439 and call me back with a resolution.
Thanks.
I cancelled my service on Sept. 27, 2013, after 10 days of service. I was activated on Sept. 17, 2013.
I have been waiting for a refund for the VBox but while waiting for that, I was invoiced for the 1st month on Oct. 1, 2013.
Now I am waiting on two refunds and I'm not receiving any updates from anyone. Nobody is responding to my tickets, emails and trying to get a hold of anyone in billing is very frustrating when your phone system hangs up on you.
Please lookup Account # 399000278439 and call me back with a resolution.
Thanks.
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