I am a current Vmedia cable internet subscriber. I noticed that if I am logged in to my account on the vmedia site and order a DSL 6 connection it gives me a promotional free dry loop. If I am not logged in then there is a dry loop fee of $8. Is this correct? If I have a current cable service from vmedia I can get the DSL 6 without paying for a dry loop? I understand that dry loop is free for the FTTN services, but I am asking about the basic DSL 6 service.
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Hi,
Dry loop fee should always be applied for legacy DSL 6 connection. Unfortunately we don't get a break for new customers from the underlying provider on this speed.
If you're able to check out without dry loop, would you mind sending me a private message so we can validate and make corrections?
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