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  • Roku comparability

    I have an older Roku II. Rock Box circa 2013 that I haven't had much success accessing my Vmedia tv with. I assume it's the age.
    Is there a Roku compatibility list somewhere? Thought I saw one on the main Vmedia site but can't seem to find it now.
    Thanks

  • #2
    Hi Willhound,

    We're available on Roku devices manufactured from roughly 2014 onward. This includes Roku 2, Roku 3, Roku Stick (3600), Roku 4, as well as the more recent Express, Premiere, Stick +, and Ultra models, as well as their variants (ex: Express +, Ultra LT, Premiere +), in addition to Roku powered Smart TVs. Hope that helps

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    • #3
      Thanks Matt, much appreciated. Happy to see you on the forum, you were a great help back when I first signed on about 4 years ago. Cheers!

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      • #4
        My pleasure!

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        • #5
          So...just started trying to use a Roku Express on a tv today and the Weather Network came up fine. Any other channel I tried came up with a server error message. Poor Wi-Fi connection maybe? Does Weather Network use less bandwidth?

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          • #6
            Originally posted by Willhound View Post
            So...just started trying to use a Roku Express on a tv today and the Weather Network came up fine. Any other channel I tried came up with a server error message. Poor Wi-Fi connection maybe? Does Weather Network use less bandwidth?
            Hi Willhound, apologies for the trouble. I checked your account and it seems that your Roku device is connected to a Rogers network as it's showing a Rogers IP address, thus getting the server error message. Please check the device's network settings and make sure you're connected to Vmedia network.

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            • #7
              To be honest I was trying to access from my boat and the marina Wi-Fi might very well be Rogers. Not trying to beat the system, just not sure how it works. So I need to be on my home Vmedia network to access Vmedia tv on Roku? I thought like on my phone I could get on anywhere. If not, no biggy.

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              • #8
                Originally posted by Willhound View Post
                To be honest I was trying to access from my boat and the marina Wi-Fi might very well be Rogers. Not trying to beat the system, just not sure how it works. So I need to be on my home Vmedia network to access Vmedia tv on Roku? I thought like on my phone I could get on anywhere. If not, no biggy.
                That's correct, a VMedia internet connection is required to access the majority of VMedia TV content. This is to comply with regulatory and contractual obligations that our service be offered over a 'closed loop'.

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                • #9
                  Ahh. Ok. Thanks for explaining. No worries. Don't need a lot of tv on the boat anyway. Cheers!

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                  • #10
                    Originally posted by Gil_VMediaSupport View Post

                    That's correct, a VMedia internet connection is required to access the majority of VMedia TV content. This is to comply with regulatory and contractual obligations that our service be offered over a 'closed loop'.
                    You're Welcome! Stay safe!

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