Expanding GO Apps list?

[snickers]

Hello,

Is there efforts to expand on the list of GO App's (watchtveverywhere.ca) offered through VMedia?

Regards,

[MattVMedia]

Hi,

We've added a significant number of GO enabled channels over the last year, including Super Ecran and the Discovery channels recently. We're now offering GO access for approximately 25 channels, which we're very happy about.

We would certainly consider adding additional channels in the future, should there be sufficient demand to warrant the additional cost. I think it's important to note that GO channel access is not provided by these channels for free, but is instead enabled if we agree to pay a higher price (per subscriber) for this access. As such, we have to weight the benefit of adding GO access against the cost involved.

[snickers]

I count 18 GO enablers here:

https://www.vmedia.ca/en/tv/goapps

Is the page not up to date to match the 25?

[MattVMedia]

Hi,

Some channel containers can be expanded to show additional included content, like Discovery which provides access to Discovery channel, Animal Planet, Investigation Discovery, Discovery Science and Discovery Velocity, or Crave which includes the expected Crave streaming content, as well as HBO and/or Starz, depending on your subscription.

[ap236]

Any chance that we'll be able to access the Global TV app anytime soon?

[ap236]

Also, you should take the History GO app off the list as it has been merged into the... Global TV app. That we can't access.

[MattVMedia]

Hi,

Yes, certainly a chance that Global GO will be available in the future, especially with the recent changes and inclusion of aggregated content from other channels. We're reviewing viability.

[kmc]

FX would be amazing. It’s really the only ‘main channel’ you can’t get through other apps or on demand. Really frustrating not being able to watch their shows any other way then live.

[Mitchy]

I’d love access to the Global app as well.

[SteveW]

Another vote for Global TV app. Was disappointed to see that we don't have access seeing as how it is part of our TV subscription.

[MattVMedia]

Hi SteveW,

Just want to touch on the “part of our TV subscription” point, because I know the verbiage some channels use makes it seem that GO access is offered without any additional fees and it simply requires the provider enable this access.

While we wish this were true, it is unfortunately not the case. GO channel access is not provided by channels for free. It is an add on we can elect to enable for our subscribers, should we agree to pay an additional monthly access rate, per subscriber, for this access.

As such, we have to weight the benefits of adding GO access against the costs involved. We have to be careful here because the last thing we want to do is put ourselves in a position where we have to raise TV package prices, in order to accommodate additional add on services that some may not feel benefits them.

With that said, we’re certainly evaluating GO access for Global, but it is likely something for the future and not viable in the short term.

[rkcourts]

I would also add a vote to yes to the Full Global app. Thanks

[larmstrong]

Are there any updates on this topic?

[kmc]

Since Hollywood suite is losing its GO access does that mean there is room to add a different one? Say FX? Lol

[ap236]

Hi SteveW,

Just want to touch on the “part of our TV subscription” point, because I know the verbiage some channels use makes it seem that GO access is offered without any additional fees and it simply requires the provider enable this access.

While we wish this were true, it is unfortunately not the case. GO channel access is not provided by channels for free. It is an add on we can elect to enable for our subscribers, should we agree to pay an additional monthly access rate, per subscriber, for this access.

As such, we have to weight the benefits of adding GO access against the costs involved. We have to be careful here because the last thing we want to do is put ourselves in a position where we have to raise TV package prices, in order to accommodate additional add on services that some may not feel benefits them.

With that said, we’re certainly evaluating GO access for Global, but it is likely something for the future and not viable in the short term.

That's not an us problem, that's a YOU problem. When we sign up for TV service, we expect these things to work.