Service Alert: 1:30 PM ET (April 6, 2021)
Impact: Cable Internet
Region: Rogers Service Areas - Atlantic Canada
Please be advised that cable internet service in Rogers service areas in Atlantic Canada is temporarily unavailable for a segment of subscribers, as a result of a service interruption.
Our team is engaged and working with the underlying facilities provider to restore expected service levels as quickly as possible.
Please accept our apologies for the inconvenience and thank you for your patience and understanding.
Update (3:15 PM): Service interruption caused by a fibre fault between Joliette and Trois-Rivieres, QC. We are seeing service available and traffic through our circuits restored, although we have not yet received confirmation from the underlying facilities provider that this issue has been formally resolved.