Service Alert: April 26, 2021 @ 2:15 PM ET
Impact: Internet, TV, Home Phone
Region: Nationwide
Please note, we are investigating reports of VMedia service(s) being unavailable currently for a segment of subscribers.
Engineers are engaged and working to restore expected service as quickly as possible for those impacted.
Please accept our apologies for the inconvenience and thank you for your patience and understanding.
UPDATE (4:45 PM ET): Service is currently being restored and will be available again momentarily. Thank you again for your patience and understanding, and apologies for the inconvenience.
Impact: Internet, TV, Home Phone
Region: Nationwide
Please note, we are investigating reports of VMedia service(s) being unavailable currently for a segment of subscribers.
Engineers are engaged and working to restore expected service as quickly as possible for those impacted.
Please accept our apologies for the inconvenience and thank you for your patience and understanding.
UPDATE (4:45 PM ET): Service is currently being restored and will be available again momentarily. Thank you again for your patience and understanding, and apologies for the inconvenience.