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How do I switch from premium to basic?

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  • How do I switch from premium to basic?

    I sent this to support a while ago and got no answer.

    Does anybody know how to switch my service from the premium package to the basic one?

  • #2
    I think if you sign into your account online you can switch packages from the order screen.

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    • #3
      I tried that but did not see the option to do so.

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      • #4
        you need to send a ticket to billing or call them

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        • #5
          Got it. Thank you Leshka.

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