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How do I switch from premium to basic?
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ss_doug
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Join Date:
Sep 2014
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#1
How do I switch from premium to basic?
12-16-2014, 09:04 PM
I sent this to support a while ago and got no answer.
Does anybody know how to switch my service from the premium package to the basic one?
Hacksaw2085
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Jul 2013
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#2
12-16-2014, 10:01 PM
I think if you sign into your account online you can switch packages from the order screen.
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ss_doug
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#3
12-17-2014, 09:22 AM
I tried that but did not see the option to do so.
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leshka
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Nov 2013
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#4
12-17-2014, 11:30 AM
you need to send a ticket to billing or call them
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ss_doug
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#5
12-17-2014, 01:23 PM
Got it. Thank you Leshka.
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