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Tried to switch from Premium to Basic TV was offered 15% off; was not honored.

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  • JONxJITSU
    replied
    I appreciate it Matt. Thanks

    Leave a comment:


  • MattVMedia
    replied
    Hi jonxjitsu,

    Will check into this for you.

    Leave a comment:


  • Tried to switch from Premium to Basic TV was offered 15% off; was not honored.

    On March 31st I made a call to customer service and mentioned I wanted to switch from Premium to basic service. I was offered a deal where if I kept Premium I will be given 15% off the price for three months; starting on April 1st lasting till July1st. I checked my bill and the discount was not honored I was still billed $44.95 instead of $38.20.

    If someone could assist me with this discrepancy I will appreciate it.
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