black screen on channels

[koolguy1122]

Well here we go again same thing has happened Ed as last week I click on a channel and the counter goes up and all I see is a black screen tryed 3 channels and black

[koolguy1122]

All channels are black for me nothing is working but the time counter on the channels goes up

[koolguy1122]

Thanks for the help guys guess I'll just pay for something I can't use right now this will be my last month as a customer sick of this

[MattVMedia]

Hi Koolguy,

No broadcast or network related issues on our side presently - must be something local or device specific. Please reach out to our VBox Support Team so we find the barrier and get you back up. 1-855-333-8269.

[koolguy1122]

Well no channels are coming up just black screen I turned it off and went out it's not working properly sick of this shit

[jj7]

Where are you located? I've only ever had 2 times since Jan. where the TV sucked. One was for an hour when lines were broken, and the other Rogers was down. Other than that I never have any issues. Must be the internet connection causing most of the problems. So may local internet lines they use are capped out. I am also wired in and not on wifi.