Hi,
There is an additional cost, set by the channel, for allowing us to offer Go Access. It isn't something which is just included for free when we sign up to broadcast a channel. This additional fee would apply to all subscribers who have the particular channel in their package - regardless of if whether they choose to use Go Access or not.
It's something which we have to approach cautiously, because on one hand we want to offer as much choice and flexibility as possible for our customers, but on the other want to be price conscious and cannot absorb additional costs for Go Access indefinitely, as more and more channels begin offering this service. It's also important to note that for the channels which we have Go Access, it is a small amount of customers who actually do use this feature.
That being said, Sportsnet is certainly an important channel and we understand Go Access would be a welcomed feature for many. We're looking at our options and hopefully it is something which will be able offer in the future.
There is an additional cost, set by the channel, for allowing us to offer Go Access. It isn't something which is just included for free when we sign up to broadcast a channel. This additional fee would apply to all subscribers who have the particular channel in their package - regardless of if whether they choose to use Go Access or not.
It's something which we have to approach cautiously, because on one hand we want to offer as much choice and flexibility as possible for our customers, but on the other want to be price conscious and cannot absorb additional costs for Go Access indefinitely, as more and more channels begin offering this service. It's also important to note that for the channels which we have Go Access, it is a small amount of customers who actually do use this feature.
That being said, Sportsnet is certainly an important channel and we understand Go Access would be a welcomed feature for many. We're looking at our options and hopefully it is something which will be able offer in the future.
Comment