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  • VBox Purchase

    Hi

    I have been renting my Vboxes for 2 years now. If I want to buy them do I have to pay the full price or do you take into account how much I have paid in rental fees?

  • #2
    Hi,

    If you wish to purchase the devices outright, we can apply the deposit you placed initially against the purchase price and you'll only need to pay the difference.

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    • #3
      If you are applying the deposit and I am paying the difference which would be full price should I not get a new Vbox then?

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      • #4
        Hi,

        You could, it's your choice. You are able to purchase the device you have outright, or, return your rental device and purchase a brand new device outright.

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        • #5
          I purchased a couple of Roku devices. What address do I ship my vbox to return it?

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          • #6
            Hi,

            Hardware may be returned to the address below. Please ensure that your customer number (399000...) is clearly marked somewhere on the outside of the packaging, or on the inside on a piece of paper. Would also request that you contact our Customer Care Team by phone to inform about the impending return, so we can make a note on your account to expect this hardware.

            VMEDIA RETURNS
            5255 Yonge Street, Suite 1210
            Toronto, ON
            M2N 6P4

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