My ISP *********** is a transmission agent of vmedia. I just want to find out if I can buy the vbox from canadacomputer then register for the service or do i have to order the vbox and service through ***********, don't want to wait for the vbox to ship and not sure which version of vbox they have, also want to take advantage of the 2 months free promotion from canadacomputers.
Just a note, I think this is a valid question and your support staff should understand what a transmission agent is and be able to answer my question. I try your live chat feature and the agent just repeatedly telling me that I MUST have internet service with vmedia to have the TV service. I ask him if he know *********** is a transmission agent or even understand what a transmission agent do with their product, if not then please transfer me to someone who know, he just hangup my chat session. Is this the quality of support service I will be getting if I do sign up for your tv service?
Aaron
Just a note, I think this is a valid question and your support staff should understand what a transmission agent is and be able to answer my question. I try your live chat feature and the agent just repeatedly telling me that I MUST have internet service with vmedia to have the TV service. I ask him if he know *********** is a transmission agent or even understand what a transmission agent do with their product, if not then please transfer me to someone who know, he just hangup my chat session. Is this the quality of support service I will be getting if I do sign up for your tv service?
Aaron
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